Free delivery points

The UVic Store offers you a free delivery system at specific points in the centre. You can pick up the order at:

UHub - UVic

Deliveries at this delivery point are made once a week, from Monday to Friday. An email will be received with the date from which the order can be picked up (maximum 8 days from the purchase except for incidents).

Abacus Vic

Deliveries at this delivery point are made once a week, from Monday to Friday. An email will be received with the date from which the order can be picked up (maximum 8 days from the purchase except for incidents).

Can Muntanyola

Deliveries at this delivery point are made once a week, from Monday to Friday. An email will be received with the date from which the order can be picked up (maximum 8 days from the purchase except for incidents).

Shipments with postage paid by the user

The UVic Shop also offers you a delivery system with ports paid by the user to send the order to the address that suits you. If you have chosen this type of delivery, do not forget to indicate the delivery address in the ‘Delivery address’ section when placing the order, in addition to activating the corresponding option in the form provided . When selecting a shipping address, remember to choose one that is regularly visited. Remember that the UVic Store allows you to send the order to an address different from the billing address, whose data you will have to enter in a different form.

What can you do if the order does not arrive?

If the order does not arrive at the address you have indicated and you registered previously or during the purchase, you can check the status through the virtual platform or contact us through the ‘Contact’ page. If you did not register when you placed the order, contact us through the Contact page.

Register

The UVic Store recommends that you register as a user of the virtual store, for future purchases and to be able to track the evolution of the order.

Once registered, you will be able to identify yourself whenever want to manage the main billing information or the delivery address, change the password or view the status of the order.